PayPal, Stripe regalations that Sellers frequently violate and how to avoid limitations

If a Merchant receives a notification that their account has received a limitation, either through email or other forms of communication from PayPal, they should log in to his or her PayPal business account and go to Resolution Center. Account holders can find out more about the limitation on this page, and they can also provide the needed information to resolve the issue.

Note: If a merchant receives an announcement saying that their account has been restricted but finds nothing in the Resolution Center, it is possible that the email is a fake or a phishing attempt. What you should do now is:

Forward this email to spoof@paypal.com for PayPal to investigate it. After forwarding the email to PayPal, delete it from your inbox. Immediately close any links or delete any files downloaded from any suspicious email/website, run an anti-virus test, then change the password and security question.

In most situations, the restricted PayPal account will be unable to send or receive funds to its bank account. Before the limitation takes effect, PayPal will usually send an email to the account holder or display a notice on the account.

The fact that PayPal accounts regularly receive limitations do not appear to have a significant negative impact on PayPal users. From the first quarter of 2010 to the second quarter of 2020, PayPal’s total active user accounts climbed from 84.3 million to 346 million (quadruple). PayPal is still one of the most preferred payment gateways for many merchants who do international transactions.

PayPal will ask the account holder for credentials and supporting documents, usually:

• Invoice from supplier
• Information about various payments
• Proof of shipment, order tracking information, buyer Information
• Proof of address
• Proof of identity

Important: The merchant must keep improving their operations (faster shipment time, better customer services, and so on), and keep a record of all transactions.

When providing documents to PayPal to resolve a dispute, a very typical issue is that the Merchant may provide incorrect info or the documents do not fit PayPal’s standards. This lengthens the verification or dispute process. It may also result in Merchant losing a dispute lawsuit. PayPal may also impose a 180-day restriction on the account in specific situations.

Based on our expertise in managing numerous cases, Global Link Asia Consulting can advise firms on the best strategy to deal with these issues. Global Link Asia Consulting, on the other hand, does not guarantee assistance for individual PayPal accounts or limits due to policy breaches or poor store performance. For additional information, please contact Global Link Asia Consulting.

Pay attention to red flags like urgent delivery demands, taking partial payments, or accepting split payments across numerous PayPal accounts. All of these are indications of fraudulent activity.

• Double-check the shipping and billing addresses to make sure they match before shipping high-value items.
• Ask for verification of the receiver’s signature when shipping high-value items, as customers with valid credentials can also commit “friendly fraud” due to lack of knowledge or patience.
• Sign up for PayPal Buyer’s Protection, and PayPal will track transactions to detect any symptoms of fraud as soon as possible.
• Block customers with a history of disputes or complaints of fraud. Fraudsters will typically maintain a target in the long term if no action is taken against them.
• Carefully read the terms of use (PayPal’s User’s Agreement). This way the account holder can reduce the risk of the account being limited.

Every time the PayPal account is limited, the store operation can be significantly affected or even stopped altogether, taking up the owner’s time, effort, and money. The above problems can be resolved completely if the Merchant can promptly discover them and is supported by a highly specialized consulting.